TIEFF APARTMENTS & HOLIDAY HOMES – LAKE BALATON
Accommodation Provider: Tieffné Oláh Tóth Rozália
Address: 22 Kossuth Lajos Street, 8621 Zamárdi, Hungary
Phone: +36 70 946 1003
Email: tieffrozi@gmail.com
Website: tieffapartmann.hu
These Terms and Conditions apply to the following properties:
Tieff Apartments Zamárdi – 22 Kossuth Lajos Street, 8621 Zamárdi, Hungary
Tieff Holiday Home Balatonszárszó – 22 Kisfaludy Sándor Street, 8624 Balatonszárszó, Hungary
Tieff Holiday Home Balatonmáriafürdő – 2/A Temető Street, 8648 Balatonkeresztúr, Hungary
The holiday homes in Balatonszárszó and Balatonmáriafürdő are available exclusively as entire properties, while the accommodation units in Zamárdi can be booked individually.
Current accommodation rates are displayed on the Rates & Booking Enquiries pages of our website and in the availability calendar for each property. Rates may vary depending on the selected dates and accommodation unit.
The accommodation rate includes use of the property, air conditioning, hot tub access and final cleaning. No additional charges apply for these services.
Tourist tax is not included in the accommodation rate and must be paid separately in accordance with the applicable local regulations.
The rate applicable to your booking is the rate stated in the quotation provided by the accommodation provider and accepted by the guest.
Early and Late Season:
28 April – 27 June: minimum stay of 2 nights.
1 September – 30 September: minimum stay of 2 nights.
Guests may check in on any day of the week.
Peak Season: 28 June – 31 August
Minimum stay of 7 nights.
Shorter stays may be considered upon prior arrangement and are subject to individual approval.
The permitted check-in days during the peak season are:
| Property | Permitted Check-in Days |
|---|---|
| Balatonszárszó | Tuesday and Thursday |
| Balatonmáriafürdő | Monday and Wednesday |
| Zamárdi | Monday and Friday |
These check-in day restrictions do not apply during the early and late seasons.
The guest selects their preferred property and dates on the website.
The availability calendar displays available dates and indicative accommodation rates.
The guest completes the booking enquiry form with the necessary contact and reservation details.
The accommodation provider checks availability and sends a personalised quotation, including the accommodation rate, booking deposit amount and payment terms.
Once the guest accepts the quotation, they pay the required 30% booking deposit.
The reservation becomes confirmed once the deposit has been received and the accommodation provider has issued a booking confirmation.
Submitting a booking enquiry does not constitute a confirmed reservation and does not create an immediate payment obligation.
A booking deposit equivalent to 30% of the total accommodation cost is required to secure a reservation.
Deposit Amount: 30% of the accommodation rate.
Payment Deadline: The deadline specified in the accepted quotation, generally within 3 days.
Deposit Payment Methods: Bank transfer or SZÉP Card.
Remaining 70%: Payable upon arrival by cash or SZÉP Card.
The booking deposit forms part of the total accommodation cost and is deducted from the remaining balance payable.
If the deposit is not received by the specified deadline, the accommodation provider reserves the right to close the offer and make the dates available for other bookings.
A reservation may be cancelled free of charge up to and including the 60th day before the scheduled arrival date. In this case, the full booking deposit already paid will be refunded.
If the guest cancels 59 days or fewer before the scheduled arrival date, the 30% booking deposit is non-refundable.
Cancellation requests must be submitted in writing to tieffrozi@gmail.com. The effective cancellation date is the date on which the cancellation notice becomes accessible to the accommodation provider.
The provisions of Section 6:185 of the Hungarian Civil Code also apply to the booking deposit.
If the accommodation provider is responsible for the failure to fulfil the contract, the deposit must be refunded at twice its original amount in the circumstances specified by law.
If the contract cannot be fulfilled for reasons attributable to neither party, or for reasons attributable to both parties, the deposit must be refunded.
Guests may request changes to their reservation dates by email or telephone.
Rescheduling is subject to availability and confirmation by the accommodation provider. Any transfer of an already paid deposit to alternative dates will be considered individually and must be agreed upon with the accommodation provider.
If a guest fails to arrive for a confirmed reservation without cancelling in advance, any refund of the booking deposit will be governed by these Cancellation Terms and the applicable legislation.
The five separately bookable accommodation units at Tieff Apartments Zamárdi are also suitable for accommodating larger groups.
Groups of 20 or more guests receive a 10% discount on accommodation rates during the early and late seasons.
A personalised quotation will be prepared for group bookings, specifying the available accommodation units, rates, applicable discounts and payment terms.
The discount does not apply to tourist tax.
Tourist tax is not included in the accommodation rate.
The applicable tourist tax is determined by the local municipal regulations in force at the relevant destination. It is payable for guests who are legally liable for the tax, based on the number of taxable guest nights.
Tourist tax must be paid in cash upon arrival. The accommodation provider will inform guests of the applicable amount when preparing their quotation.
Check-in: Between 2:30 PM and 9:00 PM.
Check-out: No later than 10:00 AM.
Please contact the accommodation provider in advance if you would like to arrange a different arrival or departure time. Such requests are subject to availability and the property’s operational arrangements.
Under Section 29(1)(l) of Hungarian Government Decree 45/2014 (26 February), consumers do not have the general statutory right to withdraw from a contract within 14 days without giving a reason where accommodation services are provided for a specified date or period.
Cancellations are governed by the terms set out in this document and the applicable legislation.
If the accommodation provider is unable to fulfil a confirmed reservation, the guest will be informed without delay. Any settlement of amounts already paid and the legal consequences concerning the booking deposit will be handled in accordance with the Hungarian Civil Code.
In exceptional circumstances beyond the control of the parties, both parties will seek a mutually agreed solution in the first instance, taking into account their respective legal obligations.
Guests are required to comply with the property’s House Rules and use the accommodation and its facilities responsibly and for their intended purposes.
The confirmed number of guests must not be exceeded without the accommodation provider’s prior permission.
Additional rules governing the use of the property are set out in the House Rules provided to guests.
For enquiries relating to bookings, amendments or cancellations, please contact:
Tieffné Oláh Tóth Rozália
Phone: +36 70 946 1003
Email: tieffrozi@gmail.com
Complaints are handled by the accommodation provider in accordance with applicable Hungarian consumer protection legislation.
In the event of a dispute, guests qualifying as consumers may refer the matter to a competent Hungarian Conciliation Board or the relevant authority.
Personal data provided during the booking process is processed in accordance with the Privacy Policy available on our website.
By accepting a quotation, the guest acknowledges and agrees to the terms governing reservations, payments and cancellations.
Matters not expressly regulated by these Terms and Conditions shall be governed by the applicable laws of Hungary.
Effective Date: 05 November 2026
